Fire broke out at the the neighboring Baja Grille yesterday evening around 5:45pm. The restaurant shares a wall with our studio and shop on the lower level of Kean’s department store in Mason, MI. A preliminary investigation by the Mason Fire Department says that it is believed to have started with the wiring in one of the restaurants walk in freezers on the lower level, right on the other side of the wall from our dye station. Thankfully, no one was hurt in the blaze. All employees, residents, and their pets were successfully evacuated.
Twisted Fiber Art sustained both heavy smoke damage and some water damage. Most of the yarn and dyes will have to be replaced and we have a long clean up ahead of us. We are expecting this to affect the processing time of your orders. Unfortunately we don’t know how much. Until we can get in the studio to see exactly what equipment has been affected there is no way of telling. We will keep you updated through emails like this one and with announcements on our site and through Ravelry, Facebook, and Twitter.
We know our customers rule! We know it’s hard to wait for yarn, but your patience with us during this time will be the biggest help you can give us. We are NOT going anywhere!!! All of the orders you have placed will be filled. All future orders will be filled. The processing time will be the only thing that is affected. You can still count on the quality, the luxury, and the color you expect from a cake of Twisted Fiber Art Yarn. So please bear with us, we will get through this and be back to business as usual as soon as we possibly can.
Meg, Beth, and the Twisted Team